All case studies
TechnologyHelpstack
AI Customer Support SaaS
A multi-tenant support platform where AI resolves tickets before a human ever sees them.
ROI
14x
Before
0% automated resolution
After
61% automated resolution
Challenge
Helpstack needed to launch an AI tier in one quarter without rebuilding their core product.
Solution
Multi-tenant RAG with per-workspace isolation, confidence-gated auto-resolution, Stripe metered billing and full eval tooling.
Results
- 61% ticket auto-resolution
- Launched in 11 weeks
- $2.1M ARR added in year one
- 99.98% uptime
Technology
Next.jsTypeScriptSupabaseStripeClaudeVercel
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